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Building a Learning Ecosystem? – Define Readiness First

To some, the words “learning ecosystem” may smack of jargon, or at a minimum, offer a veiled attempt to spin an old tale by attaching a new title. Not so. Google “learning ecosystems” and prepare to...

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Fully Developed L&D Organization: Are We There Yet?

A question many of us have sought to answer…or maybe “predict an ETA”…came up in one of my networking groups this morning. “When you do you know that the Learning & Development function in your...

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Calculating ROI on EPSS for Learning @ the Point of Work

In a campaign to introduce electronic performance support system (EPSS) technology, an innovative and evolved approach to learning, chances are great that you are going to have “SELL” somebody on the...

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Training Needs To Get Plucked

Plucking is good. It’s happening at an ever-increasing pace. A technology savvy user population is asking for it by their actions. Isn’t that reason enough to shift our content design, development, and...

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The Noise Around Performance Support Is Deafening – Can You Hear It Yet?

Paradigm shift? Methinks this evolution is going to make more noise than a dramatic shift of thinking. My only hope is that training organizations hear the noise and embrace the implications of new...

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An Evolving Ground Zero for Training Solutions

Dramatically increased urgency to remain competitive, regardless of business specialty, has come upon us in the form of continuous velocity – of continuous demands for flawless performance – of...

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Designing a Learning & Performance Portal

Moments of need are either triggered by an issue or challenge where the knowledge worker is confronted with either remembering what/how to do something and then are forced to rely upon recall...

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Selling Performance Support In-House

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. The advent of Experience API [a.k.a. Tin Can], becoming a reality...

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